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Ticket Categories

Each show can have one or more ticket category for sale. Common examples are Full, Student, Early-Bird. In addition, you can define Comp Tickets (i.e. free) that you manage for VIP access to performances.

  1. Open the Pricing tab for a session.
  2. Expand the Ticket Categories & Custom Questions collapisble section at the top of the tab.
  3. Click New Category.
  4. Fill in:
    • Name (e.g. General Admission)
    • Price
  5. Click Save.
  6. Repeat for each category.

Screenshot of new Ticket Category dialog

FieldDescription
NameDisplayed to customers at checkout
PriceFace value including any applicable tax. Ticket fees added at checkout.
Optional LimitOptional per-category cap (e.g. limit VIP to 20 seats)
Sort OrderHelps control the order of the categories at the checkout.
Is Complimentary?See manage comp tickets
Hidden?Not visible to public, can be used for short-term temporary sales
Time-Limited SalesOptional fields for time-bound sales of this category, e.g. an early bird special

When you set the price for a Ticket Category, this is the price you would expect the punter to pay before ticket fees are added. If you are enabled for GST, it’s GST inclusive. Platform fees charged by Funny Little Shows to you the promoter are deducated from this amount. The system will show you the breakdown. See the example below where the promoter wants to set the price for $30.

Screenshot of ticket category price

The promoter nets $29.25 per ticket of this category when setting the price of $30, due to the 2.5% platform processing fee charged by Funny Little Shows. The punter pays $31 per ticket for this category. This is broken down and displayed during the checkout process.

If you run similarly priced shows repeatedly, you can save a set of ticket categories as a Pricing Template and apply it to new shows in one click. From this Pricing tab, click the Save Template button to create a new template. Or view and manage existing pricing templates under the left-hand menu Ticketing → Pricing Templates. See Pricing Templates for more information.