Sales Report Recipients

Most people who want to know how a show is selling don’t want to log in to find out. A sales report recipient is an email address that receives a short sales email every morning, covering only the sessions that concern them.

A venue manager gets their room. An agent gets their artist. Your own team gets everything. Nobody has to ask.

Where to find it

Go to Reports → Sales Report Recipients.

Note

The page lives under Reports in the app menu even though it’s ticketing data — it sits alongside the other sales reports rather than inside a session.

What the report contains

Each morning, every active recipient gets one email with the subject Overnight sales report — date, listing their sessions in a table:

Column	What it shows
Session	Artist, room and showtime
Overnight	Tickets sold during the day just gone
Last 7 days	Tickets sold over the last seven full days
Remaining	Tickets still available, where a capacity is set
Sold / Cap	Total sold against total capacity

Overnight means the previous calendar day in your timezone — midnight to midnight, not a rolling 24 hours. Last 7 days is the seven full days ending at last midnight, so it includes the overnight day.

The email goes out early — around 1:30am in your account’s timezone — so it’s waiting when people start their day.

Which sessions appear

A session is included when:

• its showtime is in the future, or within the last 24 hours — so a recipient still sees how last night’s show finished, and the session drops off the next day;
• it is not cancelled; and
• it is ticketed through Funny Little Shows. Sessions where ticketing is handled externally never appear, because we have no sales of our own to report.

Note

If a recipient has nothing in scope on a given morning, they get no email at all — not an empty one. Quiet mornings stay quiet.

Adding recipients

Click Add Recipients and choose a Scope:

Scope	Who it suits	What it covers
Rooms	A venue manager or duty manager	Every eligible session in the rooms you pick
Artists	An agent, manager or the comedian	Every eligible session for the artists you pick
Sessions	Someone interested in one night only	Just the sessions you pick
All sessions	Your own team, a producer, a director	Everything you ticket

Rooms, Artists and Sessions let you pick more than one target at a time. All sessions has no target to choose — and because it isn’t a list of things, new rooms and new sessions are picked up automatically as you create them.

Then enter the Email Addresses. You can paste in several at once, separated by a comma, a semicolon or a new line, and each one is added against the scope and targets you chose.

Name / Company is optional but worth filling in — it’s who the address belongs to, whether that’s a person, a venue or a company. The name belongs to the address, not to one subscription, so setting it here applies it everywhere that address appears. You can change it later from the row’s Edit Name action.

Tip

One address can hold as many subscriptions as you like. A recipient subscribed to a room and to an artist who plays that room still receives a single email each morning — the sessions are combined and de-duplicated, so overlap never means two emails or a session listed twice.

Adding a recipient from a room

Room-scoped recipients can also be managed from the room itself, which is often more natural when you’re setting a venue up.

Open the room, go to its Email Notifications tab, and add the address with Sales reports ticked. That creates exactly the same room-scoped subscription you’d get from the Sales Report Recipients page, and the two stay in step.

Note

An address on that tab is identified by the address, so it can’t be edited in place — changing someone’s email is a remove-then-add. Editing it would break the unsubscribe links in reports already sent.

If someone has unsubscribed, the tab shows them as Sales reports (unsubscribed) rather than dropping them from the list, so you can see that they were once on it.

Unsubscribing

Every report carries an unsubscribe link in its footer. When a recipient uses it, the subscription that link was issued against changes from Active to Unsubscribed, and you can see at a glance who has opted out.

Caution

An unsubscribe click stops one subscription, not the address. If someone is subscribed under more than one scope — a room and an artist, say — the others keep sending. You’ll get a System Alert (the bell in the top bar) telling you who unsubscribed and from what, so you can decide whether their remaining subscriptions should go too.

Removing someone yourself works the same way: Delete on a row removes that subscription. Check whether the address appears on other rows and remove each one if you want their reports to stop entirely.

Adding the same address again reactivates it, so a recipient who changes their mind is one Add Recipients away from being back on the list.

Sending a report on demand

You don’t have to wait until tomorrow morning. Send Report Now, at the top of the Sales Report Recipients page, builds the very same report the overnight job would produce — using the same figures and the same layout — so you can check it or send it immediately.

1. Click Send Report Now.
2. Report For — choose whose report to build. This must be an address already on the recipient list; the report covers their scope, not yours.
3. Deliver To — where the email actually goes. It defaults to your own address, so you can safely try it on yourself first. Change it to the recipient when you want them to receive the real thing.
4. Run As At (optional) — pretend the overnight job ran on this date, so the report covers the day before it. Leave it blank for a report as at today.
5. Click Preview to see the real subject and body rendered on screen, or Send to deliver it.

Useful when someone asks “what did we do last night?” mid-morning, when a new venue manager wants to see what they’ve been signed up for, or when you’ve just added a recipient and want to confirm the email looks right before they get one unannounced.

Tip

An on-demand send is completely independent of the schedule. It won’t stop tonight’s real report going out, and it isn’t blocked by one that’s already gone — so you can send as many as you need without disturbing anything.

If the recipient has no sessions in scope for the day you asked about, you’ll be told so rather than sending an empty report — the same silence the overnight job would have kept.

Permissions

Adding, editing and removing recipients are each separately permissioned, and Send Report Now has a permission of its own — so you can let someone view the recipient list without letting them email reports out. Set these under the usual role permissions for Daily Sales Report Recipients.